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Communication Policy


Terms & Conditions for Communication with EyadExchange.com

Your Commitment When Communicating with Us

  • Accurate Information: Provide valid details such as your name, email, and phone number.

  • Appropriate Language: Use respectful and polite language; avoid verbal abuse or personal attacks.

  • Clear Purpose: Communications should focus on inquiries, support requests, or issue resolution; avoid harmful or illegal purposes.

  • Avoid Repetition: Do not send repetitive messages or make unreasonable demands.


Using the Appropriate Channels


  • Email: support@eyadexchange.co

    Phone: +

    Live Chat:

    Contact Us Form: https://eyadexchange.com/contac

    Official

    Telegram: https://t.me/eyadexchang

    WhatsApp: https://wa.me/eyadexchange


Promotional Messages and Advertisements

  • Opt-Out: Unsubscribe anytime using the link in promotional emails.

  • Consent-Based Advertising: Messages are sent only to those who opted in.


Personal Data and Information

  • Collected data (e.g., name, email, phone) is used solely to deliver services and improve customer experience, adhering to our Privacy Policy.


Handling Complaints and Inquiries

  • Response Time: Inquiries answered within 1–48 hours.

  • Complaint Review: Complaints are reviewed promptly, with appropriate actions taken.


Working Hours

  • Customer support is available 24/7.


Religious, Racial, or Discriminatory Content

  • Zero Tolerance: Discrimination (religious, racial, gender-based, etc.) is strictly prohibited. Violations will lead to strict action.

  • Equal Environment: Commitment to a respectful communication environment for all users.


Legal Actions

  • Contacting Authorities: Repeated violations or illegal activities may be reported to law enforcement.

  • Information Sharing: Necessary data may be shared with authorities during investigations.


Unauthorized Use of Communication Channels

  • Prohibited Uses: Includes illegal purposes, spam, harassment, promoting violence, or spreading misinformation.


Limitation of Liability

  • EyadExchange.com is not responsible for delays, technical issues, misunderstandings, or unauthorized third-party content.


Modifications to Terms

  • Terms may be updated at any time, with changes effective upon publication. Review this page periodically.


Disputes

  • Disputes will be resolved according to the laws of the relevant jurisdiction.


Communication Security

  • Secure protocols protect personal data. Avoid sharing sensitive details (e.g., passwords) over public channels.


Thank you for complying with these terms and helping ensure a secure and efficient communication process with EyadExchange.com!

قد نستخدم ملفات تعريف الارتباط أو أي تقنيات تتبع أخرى عند زيارة موقعنا، بما في ذلك أي نموذج وسائط آخر أو موقع ويب محمول أو تطبيق محمول related or connected to help customize the Site and improve your experience. تعلم المزيد